Quality Management Experienced at First Hand

Indian entrepreneurs visited the firm LAPP in Stuttgart within the framework of the Manager Training Programme. There they became acquainted with the quality and organisation management as well as the corporate philosophy of one of the many German “hidden champions”.

During a tour of the production facilities for cables, integrated cabling systems and charging systems for electromobility, the MP participants noticed particularly the continuous production process, which is constantly improved through quality and organisation standards. Among other things, the Indian guests were shown tables for recording process and quality standards, created in the Lean Management team of the LAPP family business, which was founded in 1959.

LAPP is one of the leading suppliers of integrated solutions in the area of cable and connector technology and is today managed by members of the second and third generation of the Lapp family. The firm’s portfolio includes cables and highly flexible cables, industrial connectors and cable glands, customised solutions, automation technology and robotic solutions for intelligent factories plus technical accessories. Values like customer orientation, success orientation, innovation and family are an integral part of its corporate culture.

The MP participants from India with LAPP Managing Director Andreas Lapp (in the centre).

Moreover, through Managing Director Andreas Lapp, the firm has particularly close ties to India. Early on, the medium- sized enterprise recognised the potential of India as a growth market and already opened a production facility in Bangalore in 1996. Now LAPP has 311 employees at two sites in India. Andreas Lapp, who has held the post of Honorary Consul of the Republic of India since 2001, gave a presentation for the Indian group on the responsibilities and projects of the Indian Honorary Consulate in Stuttgart. The consulate promotes the political, economic and cultural exchange between Germany and India and, among other things, supports Indian enterprises in accessing the German market. For instance, the Honorary Consulate offers office space in the Indian Business Center to small and medium- sized enterprises from India who want to open their first representations in Germany.

“The visit to LAPP was really impressive and informative for us. Many of us can install some of the processes from their quality and process management in our own businesses”, said one of the MP participants, summing up the visit.

Photos: © AHP International