Logistics at a high level

20 MP participants from Kazakhstan, Kyrgyzstan, Moldova, Russia, Ukraine and Uzbekistan completed a Manager Training Programme in autumn 2014 with an industrial focus on energy efficiency in buildings. Altogether, the executives visited 75 companies and organisations, but one concept particularly impressed them: the high-tech logistics centre of the Jungheinrich Group of Companies in Kaltenhirchen near Hamburg, built according to state-of-the-art energy efficiency standards. Here the guests familiarised themselves with the topic of innovation management. “We are overwhelmed; we have never seen anything so innovative before”, they all agreed.

The Jungheinrich Group of Companies erected its own highly automated central warehouse with an investment volume of EUR 35 million on a total area of 65,000 m². This new site is based on a logistics concept under which spare parts are dispatched daily to over 3,800 customer-service partners, 70 distribution partners and international regional locations in more than 100 different countries. With this warehouse, the preconditions were created for even better fulfilling market demands such as international 24-hour readiness for delivery all year round, reported Oxana Schneider, Logistics Engineer at Jungheinrich.

On an area of 22,000 m², roughly 70,000 different spare parts are stored in 110,000 storage bays. A fully automatic small-parts store and a 32-metre-high automatic high-rack palette warehouse make it possible to dispatch up to 4,000 orders and 8,000 spare-parts items every day from Kaltenkirchen to the three time zones of America, Central Europe and Asia. With that, the Jungheinrich Group sets a new standard in spare-parts logistics and has increased its competitive advance to over 98 per cent. The worldwide spare-parts business is controlled from an open-space office in the spare-parts centre with an area of 3,800 m². The transparent and direct communication routes provided by this space concept offer the employees clear advantages. Incoming orders are processed more efficiently, meaning that customers can receive their ordered spare parts much more quickly. The company’s own Logistics Systems division played a leading role in steering and implementing the entire project. From planning and development up to the implementation of building measures, everything was carried out under own direction – a fact that impressed the MP participants. The Warehouse Management System (WMS) and the entire control technology are also from Jungheinrich. And the WMS was also the focus of discussion. The cross-sector WMS manages, controls and optimises warehouses and thus ensures sustainably efficient and simple processes. More than 150 customers from 90 different industries already benefit from the efficiency of their storing processes through the use of the Jungheinrich WMS. It has been validated several times by Fraunhofer Institute for Material Flow and Logistics. Participants asked whether a system like this one from Jungheinrich could also be developed for other companies. For two participants, more extensive, sustainable contacts developed from this company visit.

By Marlies Riemer-Lange
Wirtschaftsakademie Schleswig-Holstein GmbH, Kiel