22 Russian executives visited the company Moll Marzipan in Berlin at the end of June. Here the focus wasn’t on the sweets but on the company’s advanced health management concept.
Many Russian managers have been battling for years now with high employee fluctuation, a lack of motivation and a high sickness absence rate. That was exactly the situation at Moll when Dr Armin Seitz took on the management of the company in 2007. Today, the sickness absence rate at Moll is significantly lower and the employees are very motivated. Dr Seitz explained to the MP participants how this was achieved.
After the introduction of classical measures such as back training and ergonomics for the employees in production and administration, a consultancy company was entrusted with finding out what really made employees ill. The main causes were a lack of appreciation of their work and a missing team spirit. Now the teams are noticeably strengthened through sports activities such as preparing for taking part in the New York Marathon or rowing together, in which they gladly invest their leisure time. The respective team leaders and production supervisors are working on improving appreciation.
A “traffic light” system is used to clarify the status of all challenges. The reduction of the sickness absence rate is already in the green light phase, while the traffic light for appreciation is still yellow. “This is simply a longer process that will occupy us for some years to come”, Dr Seitz explained. When Igor Kolpakov from the company Romodanovosahar, a producer of sugar beet shreds, asked about the situation regarding employee fluctuation at Moll, Dr Seitz replied: “It’s practically non-existent.” Something that sounds like a dream to Russian managers is almost a problem for Moll: “We also need the ideas that new employees bring with them!”
By Mareike Dröge
Carl Duisberg Centren gGmbH, Cologne