Digital healthcare systems in Neuss

Digitalisation increasingly takes hold of the German healthcare sector. MP participants from Belarus, India, Mongolia, Russia, Ukraine and Vietnam learned about the impact on medical facilities and how the quality of care is being enhanced and resources saved in the process. The Lukas hospital, medicoreha rehabilitation facility and manufacturer of hospital infotainment systems ClinicAll Germany GmbH in Neuss opened their doors to the visitors.

First on the itinerary for the hospital managers and distributors from six MP countries was a visit to the Lukas hospital where they were shown the operating theatre for heart surgery. The participants were particularly interested in the integrated telemedicine system that allows the heart centre to communicate with ambulance paramedics during the drive to hospital as well as to receive up-to-date patient data. This system helps save precious minutes that can significantly increase the chance of survival of patient suffering from a heart attack. Chief physician Prof. Dr. Michael Haude then commented on a heart operation in the process of being performed that was also followed eagerly on monitors. Following a visit to the dialysis centre, the medical director of the outpatients surgical centre, Dr. Bettina Flörke, gave a tour of a state-of-the-art operating theatre in which general, gynaecological, ENT, trauma and urological surgical procedures are conducted. This also proved of great interest.

Medicoreha rehabilitation centre is located just next door. This proximity enables patients to already begin their rehabilitation during their hospital stay. Beside training rooms for rehabilitation sport, which can also be used for preventive measures, the modern facilities also feature a swimming pool and physiotherapy rooms. Rehabilitation focuses on orthopaedic conditions, oncological diseases and psychosomatic disorders. Many of the MP participants were unfamiliar with the concept of coordinating rehabilitation directly with the hospital, hence interest was high and countless questions were asked.

After lunch together at the Lukas hospital, the MP participants visited the manufacturer of hospital infotainment systems, ClinicAll, which is also based in Neuss. ClinicAll develops software solutions for different operating systems (Microsoft, Android and iOS) that not only bring together entertainment options such as TV, internet, radio and a telephone but also information channels about treatments and enable the most varied of communication for each hospital patient from one single terminal. Doctors and nurses are moreover able to connect to individual patient monitors to discuss treatment plans with patients or show X-rays directly at the bedside. Access to the patient records is the first step towards digitalisation in the hospital environment – from digital media for entertainment through to mobile visits via the patient terminal. The system also contains an integrated call button function for medical emergencies, which is developed and marketed by partner NiQ Health under the product name CarePlusTM. Beside the emergency call function, a so-called ‘soft’ option has been integrated into the ClinicAll system to enable differentiated functions. Nursing staff are now able to determine whether a call is urgent or not. Allowing staff to better allocate and manage resources. If, for example, a patient is thirsty, they are able to communicate their request and the ward nurse on duty can react accordingly. This can help save around an hour of time per day and nurse. Allowing the nurses’ time per patient to be significantly increased.

The technology is particularly interesting for distributors and hospital managers and should be presented in participants’ home countries. The visit to ClinicAll therefore proved of mutual interest and benefit to both sides.

By Christina Morgenstern trAIDe GmbH, Cologne